Privacy Policy

Privacy Notice
1. Introduction
This notice set out the privacy policy for CMV Action (“Privacy Notice”) which provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website (the “Website”) or via email.
We take the privacy of all visitors to this Website very seriously and therefore set out in this Privacy Notice our position regarding certain privacy matters and the use of cookies on this Website.
This Privacy Notice is occasionally updated by CMV Action, so we suggest you review it from time to time.

2. Our contact details and Data Protection Officer
We welcome any queries, comments or requests you may have regarding this Privacy Notice. Please do not hesitate to contact us at
Under the General Data Protection Regulation 2018 as amended (“UK GDPR”), certain businesses are required to appoint a Data Protection Officer. For these purposes, our Data Protection Officers Sarah Dewar and Graham Jones can be contacted via email at and

3. Information we collect
In operating our Website we may collect and process the following data about you:
(a) Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
(b) Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
(c) Information provided to us when you communicate with us for any reason. This may include personal identifiers such as your name, email address and other contact details such as home address and telephone number. However, depending on the reason for contacting us, it could also include details of medical history or the medical history of a family member, and other personal details such as age and gender.

4. Use of cookies
On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website.
Such information is statistical data about our visitors and their use of our site. This statistical data is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.
For more information on cookies you can read the guidance at All About Cookies.

5. Use of your information and lawful basis
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
(a) To provide you with information requested from us relating to our services and to provide information on other topics which we feel may be of interest to you if you have consented to receive such information.
(b) To meet our contractual commitments to you.
(c) To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
(d) If you are an existing user, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
(e) If you are a new user, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
(f) If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
(g) Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
Under the UK GDPR, the lawful bases we rely on for processing of this information are:
● Your consent. Please note you are able to remove your consent at any time. You can do this by contacting [ or]

● We have a legitimate interest

6. Storing your personal data
Your information is securely stored. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically until such time as it reaches our systems and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
The data we hold will be reviewed annually. We will keep your personal data for a period of two years unless you tell us to delete your data before that time. Where such a request is received, we will endeavour to delete and/or return your data (as requested) within 30 days.

7. Disclosing your information
We will never disclose your person information accept in the following circumstances:
(a) where we have received your express permission to disclose your personal information to any member of our group;
(b) where we have received your express permission to disclose your personal information to third parties;
(c) where we are legally required to disclose your information, including to assist with fraud protection and the minimisation of credit risk.

8. Your data protection rights
Under data protection law, you have rights including:
● Your right of access – You have the right to ask us for copies of your personal information.
● Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
● Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
● Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
● Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
● Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at if you wish to make a request.

9. Third party links
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

10. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO is the UK’s regulator for information rights and data protection laws.
The ICO’s address is as follows:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113 ICO website: